ATTENTION: All OUC offices, including our Customer Service Centers, are closed Monday, May 29th in observance of Memorial Day. We’ll return to normal business hours on Tuesday, May 30th. Disconnects for non-payment will be suspended during this time for both traditional and OUC Power Pass customers. You can still make payments, report outages and use other self-service features by logging-in to your myOUC online profile or by using our 24-hour outage reporting line at 407-423-9018 in Orlando and Orange County or 407-957-7373 in St. Cloud and Osceola County.

Register for myOUC

do you currently have an ouc account number?

We're sorry you are experiencing issues. Please Contact Us and a Customer Service Representative will respond during business hours.

paper bill

example of a paper bill

ebill

example of an e-bill
Do you currently have an OUC Account Number? If so, please enter it below.

Note: It appears you already have a myOUC online profile. Please Log In. If you have forgotten your username or password, please click Forgot Username or Forgot Password.

We're sorry, the Account Number you entered was not recognized in our system. Your Account Number is the 10 digit number located at the top right of your paper statements. If you are still experiencing issues please Contact Us , and a Customer Service Representative will respond during business hours.

We're sorry, the PIN number you entered was not recognized in our system. Your PIN number is the 10-digit number located under your Account Number at the top right of your paper statements. If you are still experiencing issues please Contact Us , and a Customer Service Representative will respond during business hours.


Your Account number is the 10 digit number located at the top right of your paper statements

Are you a new customer and want to turn on new services?

continue registration as a new customer

NOTE: Your account has been validated. Please begin the registration process below.

Attention Paperless (eBill) Customers: If you receive your bill by email, you should already have a Username and Password and you can simply Log In. If you have forgotten your username or password, please click Forgot Username or Forgot Password.

User Information
* Must be at least 7 characters using letters and numbers
*
*
*
* Passwords are case sensitive and must contain a minimum of eight characters, including four letters and one number. Avoid repeating characters more than three times in a row (e.g., 1111) and do not use these symbols: ! & ~ < > | =
*

 

Note: Creating a myOUC account will automatically enroll you in paperless billing. To continue to receive paper bills, simply log into your account and select "Update Paperless Status".

Terms and Conditions
By registering, I agree to OUC's Terms of Service.